WOMEN CAP

-WOMEN=女性、WǒMEN=我们（us in chinese）

-Black and white

-Silicone 3d fonts

-Silicone logo

-Adjustable via metal buckle

Returns

We don't accept returns for limited drops. We accept replacement only for quality issues(damaged, defective, or incorrect), which means you have 2 days from the date your items are delivered to request a replacement.

To be eligible for a replacement:

-You must provide clear photos of the damage or defect.

-Your items must be in original condition: unworn, unused, and with all original tags and packaging and the item is eligible for resale.

-You must provide your receipt or proof of purchase and the invoice or packing slip.

-Please note: We are not responsible for damages that occur during shipping. If your item is damaged in transit, we will assist you in resolving the issue with the shipping carrier.

How to replace an Item

To begin your replacement, please reach out to our customer support team at info@ema-gine.com. You will receive replacement instructions and a replacement authorization number.

You will be responsible for the return shipping costs, unless the product is defective or incorrect due to an error on our part. Allow at least 30 days for the replacement due to the international shipping.

Items must be approved for replacement before being shipped back. Items sent without prior approval may not be accepted. 

Shipping Policy

Please expect that International shipping takes longer time than the regular shipping. Allow at least 15-20 business days for the shipping to arrive.

Cancellations

Orders can only be cancelled before they are shipped or produced. If your order is cancelled, you will receive a full refund. The refund time depends on the bank.

Cancellations during peak periods(e.g., sales, holidays, promotions) may not be possible due to the fast processing of orders.

If you have any questions or need assistance, don’t hesitate to contact us at info@ema-gine.com. We're here to help!